
Here you will find the answers to the questions we receive most often from customers interested in using our products. If you have more questions after checking through this page, please contact us directly and we will be happy to assist you.
Orders
Products
Boric Acid Vaginal Suppositories
Progesterone Cream
Orders
When will my order be shipped?
Domestic orders are usually shipped within 24 hours, subject to verification of the shipping address. International orders will be processed as quickly as possible, but may take longer than 24 hours to ship.
Where do you ship to?
We offer delivery throughout the UK, as well as international shipping where available. You can find a list of countries we currently ship to in the country selection menu at checkout.
How long will delivery take?
Orders within the UK typically take 3–5 business days to arrive. International orders usually take 7–25 business days, depending on the destination.
How much does shipping cost?
Shipping is completely free for orders over £39.99 in the UK and over £69.99 for international orders. For orders below the free shipping threshold, a flat delivery fee of £3.99 applies to UK orders and £14.99 to international orders.
How will my order be shipped?
We ship all UK domestic orders using Royal Mail. For international orders, the shipping carrier may vary depending on the destination. All parcels are provided with a valid tracking number, allowing you to track your order online and confirm delivery.
How can I track my order?
Once your order has been processed, you will receive an email confirmation containing the tracking information for your parcel.
For UK domestic orders, you can track your parcel through Royal Mail: https://www.royalmail.com/track-your-item
For international orders, you can track your parcel using the tracking link provided in your email. If you need any further assistance, please contact us.
I haven’t received my order, what should I do?
If your order hasn’t arrived and the expected delivery date has passed, please contact us so we can investigate the issue and resolve it as quickly as possible.
Can I change or cancel my order?
If your order hasn’t been dispatched yet, we can assist you in changing or canceling it. However, if your order has already been shipped, you will need to wait for it to arrive and then proceed with returning it for a refund or replacement. Please get in touch with us to initiate any changes or cancellations to your order.
Can you deliver to an address other than my own?
Yes. During the checkout process, you can enter a separate billing address and delivery address.
Will you notify me when my order has been dispatched?
You will first receive an email confirming your order. Once your order has been dispatched, you will receive another email with your dispatch confirmation and tracking information.
Do you use discreet packaging?
Rest assured, our packaging is completely discreet, with no branding or product details visible, making it perfect for gifts.
What is your refund/return policy?
We stand by the quality of our products and want to make sure you’re satisfied with your purchase. For full details of our money-back guarantee and refund process, please read our Refund & Returns Policy page.
How long does it take to process my refund?
Once your returned items have arrived at our facility and passed inspection, we’ll begin processing your refund. You should receive your refund within 7 days. We’ll keep you updated by email.
Which payment methods do you accept?
We accept Visa, Mastercard, Maestro, American Express, Diners Club and Discover credit and debit cards. We also accept PayPal, Klarna, Clearpay, Apple Pay and Google Pay.
Where can I buy your products?
Our products are available exclusively through our official website, Verjun.com. We are not affiliated with any third-party sellers or resellers.
Can I safely enter my card details at checkout?
Yes. Our website uses Secure Sockets Layer (SSL) technology to encrypt your information and help protect your card details from unauthorised access during transmission. Your card details are sent directly to our secure payment processor and are not stored on our website or in our database.
I don’t wish to give my credit card information online. Are there other ways to order?
Yes, you can pay using PayPal.
I’m missing an item from my order. What should I do?
Please check your order confirmation email for multiple tracking numbers, as your order may have been sent in more than one parcel. If you’re still missing an item, please contact us and we’ll be happy to help.
How many discount codes can I use per purchase?
You can only apply a single discount code per purchase. These codes cannot be combined with any other offer, promotion, or sale item.
I forgot to use my discount code! What should I do?
If you forgot to apply your discount code to an order, please reach out to our customer support team within three business days. We will gladly apply your discount retroactively in the form of a refund.
How can I enter my discount code?
Discount codes are added and calculated at checkout. Please proceed to checkout from your cart to enter in your discount code.
Products
Can I use your products while pregnant or breastfeeding?
While our products contain natural ingredients, we recommend consulting a doctor before using specific products during pregnancy or breastfeeding.
Do you test your products on animals?
No. Our commitment to cruelty-free products is unwavering and will remain so.
Do your products contain sulphates, parabens or silicones?
No. All of our products have been formulated without sulphates, parabens, or silicones.
How do I store your products?
We recommended storing our products in a cool, dry place away from direct sunlight.
Boric Acid Vaginal Suppositories
What is a suppository?
A suppository is a small capsule designed for insertion into the vagina. Our suppositories specifically are made entirely from natural ingredients, free from any potentially harmful components like preservatives, fillers, or dyes.
How to insert the suppository into my vagina?
To insert the suppository into your vagina, follow a process similar to inserting a tampon. Using your fingers, gently push the suppository upward until it’s positioned comfortably inside, ensuring it’s placed far enough so that you can no longer feel it.
What is the recommended amount of Boric Acid?
The recommended dosage of Boric Acid stands at 600 mg. Our boric acid suppositories have been meticulously formulated by medical professionals and clinical pharmacists. These experts have utilized USP-grade ingredients, known for their highest purity, exclusively in the creation of these suppositories. This stringent approach guarantees the premium quality of the product, ensuring its effectiveness and safety for use.
When and how often should I insert the boric acid suppository?
For best results, insert one suppository at night. If needed for extreme odour, use one every 12 hours. Wear a panty liner during the day due to potential natural watery discharge.
How long should you use Boric Acid Suppositories?
Continue using the Boric Acid Suppositories until the odor resolves. For those prone to vaginal odor, a maintenance regimen of 2-4 suppositories per week is recommended.
What About During or After My Period or Intercourse?
Our suppositories are commonly used by women experiencing vaginal odour during or after their period, post-intercourse, in pre-menopause or menopause stages, during antibiotic treatment, or for those with an IUD.
Is it safe to have intercourse after I have inserted the suppository?
It’s advisable to avoid intercourse until the suppository has fully dissolved, which typically takes between 4 to 12 hours.
Is it safe to use Boric Acid Suppositories regularly?
Yes, it’s safe to use Boric Acid Suppositories regularly for managing conditions related to odor caused by menstruation, intercourse, exercise, and menopause.
What do the suppositories look like?
Our Boric Acid Suppositories resemble small, clear pills or capsules designed for insertion into the vagina. These capsules dissolve after insertion. Their small size is intended to reduce potential watery leakage. It’s important to note that our Boric Acid Suppositories are crafted without fillers, using all-natural ingredients, prioritizing your health and well-being.
What are the possible issues with Boric Acid Suppositories?
Some women may encounter mild burning or irritation if the suppository isn’t inserted deeply enough into the vagina or if there’s open skin inside. Additionally, there might be watery leakage, especially at night. Using a panty liner can help manage this issue.
Progesterone Cream
What is Progesterone Cream, and how does it work?
A Progesterone Cream is a topical solution containing natural progesterone sourced from plants. It’s applied on the skin to deliver progesterone into the bloodstream. Progesterone, a vital hormone in the female reproductive system, aids in various bodily functions.
How do I use Progesterone Cream?
To use Progesterone Cream, apply a measured quantity onto clean, dry skin. Common areas for application are inner arms, wrists, abdomen, or thighs. Rotate application spots regularly. Follow the dosage and application instructions on our website, as they might vary.
Is Progesterone Cream safe to use?
When used according to instructions, Progesterone Cream is generally considered safe for most people. Nevertheless, consulting a healthcare professional is essential before starting any hormone-based product, particularly if you’re pregnant, nursing, or have underlying health issues.
Can men use Progesterone Cream?
Though Progesterone is typically linked to the female reproductive system, some men might use it for certain health issues under medical guidance. Consultation with a healthcare provider is crucial to assess its suitability for individual cases.
Are there any side effects of using Progesterone Cream?
Side effects of using Progesterone Cream are uncommon, though some individuals might experience mild skin irritation at the application site. It’s recommended to perform a patch test before applying Progesterone Cream to a larger area of the skin.
Can Progesterone Cream be used alongside other medications?
It’s essential to disclose all medications and supplements to your healthcare provider before using Progesterone Cream. They can offer personalized guidance on whether it can be safely used alongside other treatments.
How long does it take to experience the benefits of Progesterone Cream?
The time to experience benefits from Progesterone Cream varies among individuals. Some notice improvements within a few weeks, while for others, it might take longer. Consistent usage following recommended guidelines is crucial for achieving the best results.